4 Important Questions to Ask Your Towing Company
Questions for Towing Assistance Service
Hiring a towing assistance service company is important when your car breaks down and you’re left stranded in the middle of the road. However, with the numerous companies available, choosing the right one to call can be confusing, especially if you don’t have any experience with getting towing services. Fortunately, there are ways to identify the best expert to hire, and one of these is to ask the following questions:
Are you licensed and insured?
Find a towing assistance company with a valid towing license in your state. Don’t forget to ask about insurance; they should have auto, property, and general liability insurance as well as workers’ compensation cover. By hiring a company with the right license and insurance, you’ll be free from any financial responsibility in case untoward incidents occur while your car is being towed.
What services do you offer?
There are several types of towing services available. Wheel-lift towing is a great option if you have a two-wheel vehicle. But, if you have a luxury car that must be treated with care, or if you’re too far away from an auto shop, you’ll want to opt for flatbed towing, which prevents your car from getting damaged.
Are you available any time?
Look for a company that offers 24/7 towing services. This way, even if you experience a vehicle breakdown in the middle of the night, you can give them a call and obtain the professional assistance you need.
What are your rates?
Different towing specialists have different rates, so it’s important to ask your service provider what their fees are and how these are calculated. Many companies usually charge a base fee (also known as a hook-up fee) along with per-mile charges that depend on how far you want your car to be towed.
Let these questions guide you in finding the right towing company to hire! If you’re in Richmond, VA, you can rely on View Point Towing for a professional towing assistance service. Call us at (804) 298-7101 to learn more about our solutions.